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Is the items authenticYes, rest assured that our items are authentic. Each product has undergone rigorous inspection by our team of experts and professionals to ensure its authenticity and quality. We are also proud to be licensed by the Ministry of Law and the Singapore Police Force to handle these goods. You can shop with confidence knowing that the items you receive are genuine and of the highest standard.
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Why do some vintage timepieces not come with a certificateVintage timepieces often lack certification for several reasons. Firstly, many were produced before certification became standard in the industry. Additionally, certificates may have been lost or misplaced over time as the watch changed hands. However, you can rest assured that our team thoroughly authenticates and verifies each vintage timepiece we offer. Our watch specialists use their expertise, and we sometimes consult authorized dealers to ensure authenticity before making a watch available for sale.
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Is there any warrantyIf you are lucky enough, some timepieces may still have some remaining warranty coverage by it's manufacturer. While we do not provide any warranty, it does not meant that we do not care about your satisfaction. If you encounter any issues with your timepiece, feel free to bring it back to us and we will do our best to rectify the problem. If major repair work is needed, we can assist in sending the timepiece to the original brand's service centre and provide you with any necessary quotations. Please note that after servicing, most brands offer a warranty for the completed work.
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Where do we source our vintage timepiecesWe carefully curate our collection of vintage timepieces from reputable sources such as auctions, estate sales, collectors, and trusted dealers from all around the world. Each timepiece is meticulously inspected and authenticated to ensure its quality and authenticity. We only handpick timepieces that are in close to pristine condition, ensuring that our customers receive the highest quality products.
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AftercareIt is normal for vintage timepieces to undergo changes in color, oxidation, or tarnishing over time due to factors like exposure to air, moisture, or certain chemicals. To address these issues, we recommend bringing the watch back to us, and we can assist you in sending it for a professional restoration process. Our team can help coordinate the restoration services with a trusted watchmaker or jeweller who specialises in vintage timepiece restoration, ensuring that your watch is expertly cleaned, polished, and restored to its original lustre while preserving its authenticity and value. Please note that in most cases, a restoration fee could range from $100 - $800 depending on the issue of the watch.
FREQUENTLY ASKED QUESTIONS
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